Product
Features
Use cases
[use cases]
Not personas. Workflows: recover a promise, run an account, keep a meeting, check a contact.
For founders who still make the promises themselves: recover what was offered, what went quiet, and what is still owed.
For AEs, CS, and delivery leads who inherit promises they did not make.
Prep from the account, capture the call on the machine, and keep the agreement on the ledger.
Check role, contactability, and the last real interaction before a draft goes anywhere near send.
